This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Intermediaries Guidelines) Rules, 2011, and does not require any physical or digital signature. It is published in accordance with the requirement to publish the privacy policy and terms of use for access to and usage of our Website.
This Privacy Policy ("Privacy Policy") applies to the use of the Deep Yog Solar website, including deepyogsolar.com, and any other online platform, application, or digital service operated or controlled by Deep Yog Solar ("Company", "Deep Yog Solar", "we", "us", or "our").
This Privacy Policy applies to every individual, company, organisation, manufacturer, supplier, customer, business partner, authorised consultant, expert, or other person ("User", "you", or "your") who accesses our website, communicates with us, submits an enquiry, or uses our services.
Deep Yog Solar is committed to protecting the privacy and confidentiality of the information shared with us. This Privacy Policy explains what information we may collect, how we collect it, why we use it, how it may be shared, how we retain it, and the measures we take to protect such information.
By accessing our website, submitting information, contacting us, or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, storage, and disclosure of information as described herein, subject to applicable laws.
Information Gathering
Deep Yog Solar may collect information provided by users through our website, enquiry forms, emails, telephone calls, WhatsApp, and other communication channels. The information may include name, company name, email address, phone number, business details, product and technical information, certification documents, and project-related information.
We may also automatically collect limited technical information such as IP address, browser and device information, website usage patterns, and information collected through cookies. Information received from authorised consultants, laboratories, certification bodies, regulatory authorities, manufacturers, or business partners may also be processed where necessary for providing our services.
The information collected is used for responding to enquiries, preparing quotations, providing certification, testing and compliance services, managing projects, communicating with clients, improving our services, and fulfilling applicable legal and regulatory requirements.
Third-Party Activities
The Deep Yog Solar website may contain links to third-party websites, government portals, laboratories, or other external platforms. Deep Yog Solar does not control the content, privacy practices, or data collection activities of such third-party websites and shall not be responsible for their actions or policies.
Deep Yog Solar takes reasonable measures to protect user information; however, we shall not be responsible for data loss or security incidents arising from server failures, third-party actions, technical issues, or circumstances beyond our reasonable control.
Deep Yog Solar may verify or authenticate information provided by users whenever reasonably necessary to ensure accuracy, prevent misuse, and facilitate proper delivery of our services.
Information Exchange
Deep Yog Solar may share or disclose user information where necessary to provide our services, comply with applicable laws, regulations, legal processes, or requests from authorised government and regulatory authorities.
Information may also be shared with authorised laboratories, certification bodies, consultants, contractors, service providers, business partners, or other parties involved in providing our certification, testing, regulatory, and compliance services.
In the event of a merger, acquisition, restructuring, collaboration, or transfer of business, relevant information may be shared with the concerned entity, subject to applicable laws and appropriate confidentiality measures.
Consent of the User
By providing information to Deep Yog Solar through our website, email, telephone, WhatsApp, or other communication channels, the User consents to the collection, use, processing, storage, and sharing of such information for providing our services and fulfilling applicable legal, regulatory, and business requirements, as described in this Privacy Policy.
Changes to the Privacy Policy
Deep Yog Solar may retain user information for as long as necessary to provide our services, maintain business and regulatory records, or comply with applicable legal requirements. If you wish to update, correct, or request deletion of your personal information, you may contact us at info@deepyogsolar.com. We will review and process such requests in accordance with applicable laws and our data-retention requirements.
Deep Yog Solar may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any revised policy will be published on our Website with the updated effective date.
Dispute Settlement
Any dispute relating to the interpretation, implementation, or application of this Privacy Policy shall first be addressed through mutual discussion between the concerned parties. If the dispute cannot be resolved amicably, it may be referred to mediation or arbitration in accordance with applicable laws and the relevant agreement between the parties. The applicable provisions of this Privacy Policy shall continue to apply to matters arising during the period of its validity, subject to applicable law.
Mediation
In the event of any dispute or disagreement between the parties relating to this Privacy Policy, the parties shall first attempt to resolve the matter amicably through mutual discussion and mediation. The parties shall make reasonable efforts to resolve the dispute within 30 days from the date the dispute is raised.
If the matter remains unresolved after mediation, it may be referred to arbitration in accordance with applicable laws and the terms of the relevant agreement between the parties. The arbitration proceedings shall be conducted in English, and the venue of arbitration shall be Vadodara, Gujarat, India, unless otherwise agreed in writing by the parties. The decision of the arbitrator shall be binding on the parties, subject to applicable law.
Reach Out To Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your privacy rights, you may contact us at:
Terms and Conditions: Data Retention
Deep Yog Solar generally retains data and documents related to a completed certification, testing, registration, or compliance project for one year from the project completion date or applicable contract date, unless a longer retention period is required by law, regulatory requirements, ongoing certification activities, contractual obligations, or dispute resolution.